Keslie Noreé Carrión
Professional Summary
Accessibility-focused UX Designer with a deep commitment to ethical and inclusive design. I bring 12 years of experience bridging the gap between technical compliance and design execution through cross-functional mentorship, developer collaboration, and rigorous system governance. Recognized for coaching and empowering high-performing teams, creating scalable resources and review frameworks, and building systems that elevate quality without slowing teams down.
Professional Experience
Senior Associate Technical Consultant
SAS, USPS Consulting
- Developed a suite of 8 VA dashboards for a multi-trillion dollar U.S. Coast Guard portfolio, establishing a custom design system by synthesizing agency styles into standardized UI patterns. Ensured WCAG and ADA compliance by implementing weekly accessibility checkpoints with end users to validate high-contrast color palettes and typographic clarity.
- Designed the new List component and ruleset for SAS's Filament Design System, partnering closely with software developers within Figma to translate UI patterns into production-ready code, while championing accessibility and brand consistency across SAS products
- Facilitated an iterative UCD process by transforming rapid prototypes into final products through weekly stakeholder feedback. Provided UI training to bridge technical gaps, increasing end-user confidence and accuracy when briefing senior leadership on mission-critical financial data
- Designed the FUI List component and ruleset, translating UI patterns into production-ready code through software developer collaboration. Authored component specifications and interaction rules to mandate standards and brand alignment across SAS product interfaces.
- PM for 2 Data for Good initiatives, leading teams of 12, implementing UX design and prioritizing accessibility. Facilitated bilingual communication (Spanish/English) with the International Organization for Migration, analyzing data for 58,000 migrants to improve resource access and partnered with NPower, analyzing 7,000 students to drive strategies for increased job placement
- Selected for the 5-month Technical Enablement Academy, gaining proficiency in SAS Foundations, Data Management, Visualization, and Linux/Kubernetes. Integrated design heuristics and accessibility standards into all project deliverables and presentations, resulting in a peer- voted “Most Valuable Player” award for excellence in execution and usability.
Graduate Student Intern
SAS, USPS Consulting
- Directed a user-centered design process to launch a project intake system for 700+ consultants, leveraging the Microsoft Power Platform to transform complex manual requests into a streamlined digital product. Executed a comprehensive UX lifecycle including personas, journey mapping, information architecture, and wireframing; validated designs through iterative high-fidelity prototyping and usability testing to optimize the end-user experience.
- Orchestrated a robust technical ecosystem by integrating SharePoint data structures with Power Automate logic to facilitate real-time collaboration and automated multi-tier approval workflows. Ensured systemic accessibility by auditing and implementing WCAG standards, specifically focusing on color contrast, semantic structure, and typographic readability.
- Spearheaded the organizational rollout by facilitating interactive 'Lunch & Learn' sessions and conducting executive-level demonstrations for the VP of Consulting and senior management. Leveraged stakeholder feedback to perform iterative refinements prior to launch, ensuring the final product aligned with strategic business objectives and senior leadership requirements.
Plans and Operations Officer
US Army, 82nd Airborne Division, Headquarters
- Managed design quality and standards for 50+ stakeholders responsible for daily intelligence briefs to the executive leadership of a 22,000-person organization. Facilitated office hours and critiques to resolve complex visualization challenges, implementing standardized checkpoints and self-service resources to ensure a unified, scalable framework for mission-critical decision-making.
- Directed cross-team workflows and prototyping for international digital simulations with UK, German, and Canadian partners. Conducted scenario walkthroughs to identify systemic failure points and iterate on information architecture; delivered UI training that directly increased task completion rates from 40 to 80% and reduced operational friction.
- Facilitated partnerships among key stakeholders, including the Department of Emergency Services, "Directorate of Plans, Training, Mobilization, and Security," 18th Airborne Corps, and 16th Military Police Brigade, empowering the Division Provost Marshal to manage high-risk emergency scenarios, including on-base terrorism and severe weather events.
Provost Marshal
US Army, 82nd Airborne Division, 3rd Brigade Combat Team
- Developed a modular component library and template system adopted by three organizations consisting of 18k personnel. Ensured alignment with rigorous organizational doctrine (Army Design Methodology), applying systematic standards for typography, iconography, and information hierarchy. Refined the system through iterative user feedback to ensure the same level of compliance and usability expected in enterprise design systems.
- Scaled an enterprise emergency system for 6,000+ users. Synthesized complex requirements into journey maps, task flows, and decision trees to standardize unified SOPs. Produced high-density cognitive aids and led cross-functional training, securing a "Superior" rating in external validation for usability and operational compliance.
- Directed a 100-person team overseeing system-wide data synthesis and visualization. Orchestrated the transition from manual whiteboards to accessible digital dashboards, standardizing decision-making frameworks for senior stakeholders. Awarded the Army Achievement Medal for excellence in mentorship and process implementation.
Company Executive Officer/Company Commander
US Army, 108th Military Police Company (Airborne/Air Assault)
- Elevated an undervalued and sidelined discipline into a mission-critical strategic asset by advocating for its systemic impact to senior leadership; repositioned the team from ancillary 'support-only' tasks to leading high-priority operational objectives, securing executive buy-in and demonstrating the ROI of specialized skills through 90%+ ratings on compliance evaluations.
- Engineered a suite of decision-support tools and centralized documentation including logic trees, process flows, and dashboards to manage a $34M portfolio of complex systems. Iterated on these through recurring user feedback loops to maintain 96% or higher organizational readiness, ensuring all personnel, equipment, and performance targets met stringent compliance standards.
- Directed operational governance and resource allocation for a 180-person organization, translating complex regulatory requirements into actionable roadmaps. Synchronized multi- discipline execution across 10 stakeholder groups to maintain a consistent cadence of delivery and compliance under high-stakes timelines.
Supervisor [Platoon Leader]
US Army, 21st Military Police Company (Airborne)
- Authored doctrine and architected a Refugee Evacuation Operations framework from the ground up, partnering with UN officials and government stakeholders to translate human-rights and safety requirements into scalable, role-based guidance (journey phases, handoffs, and decision trees); iterated through 3 major readiness exercises and applied in real-world operations processing 12,000+ Afghan evacuees at Fort McCoy, WI.
- Led a 42-person rapid-response team with an 18-hour global deployment requirement and accountability for a $6M+ asset portfolio; translated complex requirements into standardized guidance and decision frameworks using a repeatable planning/execution methodology, embedding checkpoints that improved reliability under tight timelines; contributing to the company being awarded as the top Military Police company out of 140 in the U.S. Army for 2015
Education
M.S. Human-Computer Interaction
DePaul University
Graduated: July 2023
Upsilon Pi Epsilon Honor Society (4.0 GPA)
B.A. International Studies & Political Science
Virginia Military Institute
Graduated: December 2013
Minor: Writing
Skills
Professional
- Public Speaking
- Strategic Planning
- Project Management
- Operational Security
- Bilingual: Spanish
Technical
- SAS VA/Programming/Viya
- Web Accessibility (WCAG)
- Ethical Design Principles
- Microsoft Office/PowerApps
- HTML/CSS/JavaScript
- Wireframes & Prototypes
- Figma/Adobe Cloud
Highlights
Most Valuable Player
SAS | November 2023
Technical Enablement Academy
Student Speaker & Featured Article
DePaul University | June 2023
Commencement Ceremony | DePaul News
United in STEM Superstar
SAS | August 2022
United in STEM Internship
Officer Honor Graduate
US Army | June 2014
Airborne School
Honor Graduate
US Army | May 2014
Military Police Basic Officer Leader Course